Mr. Kayzad Hiramanek, President- Operations and Customer Experience at Bajaj Alliance Life Insurance.

Date of Conduct: 9th July, 2021

Duration: 1 Hour

Speaker’s Name & Designation:Mr. Kayzad Hiramanek, President- Operations and Customer Experience at Bajaj Alliance Life Insurance.

Batch: Batch 2021-23

No of students present:194


On 9th July 2021, the new batch of 2021- 23 attended a Guest lecture by Mr. Kayzad Hiramanek. The topic was on ‘Tomorrow’s Organization’ where he enlightened students about most of the things which are digitalized and how people are changing as the world does. He also gave us insights into how digitalization has brought changes to his organization.

Mr. Hiramanek shared his insights on how improvement in IT infrastructure and work from home has improved efficiency. He shared his views on how COVID has increased the speed at which digitalization was taking place. He provided good insights about things that are changing and how people are becoming more reliant on technology. He also shared statistics about how work from home didn’t hinder them but increased efficiency and how people prefer to work with chatbots to solve some of their problems rather than dealing with people. Mr. Hiramanek also spoke about the telecommunication market which was unable to handle the huge cost of using infrastructure has now improved with work from home, and thus companies can hire from all over India. Lastly, he spoke about how work from home would become more normal as it saves corporates lakhs of rupees.

This session ended with an interactive Q & A session.


  1. “The session was a valuable session where students took away a lot of takeaways for different aspects of life. The insights which sir shared about a life journey, key skills to learn and the future of post-pandemic gave students a new perspective.”- Sneha T., MBA-IB
  2. “It was a session full of excitement and insights. Learnt a lot about digital advancements in recent times and how scenario changed post- pandemic.”- Deepanshu Banerjee, MBA IB

Overall Feedback:

The session by Mr. Kayzad Hiramanek was very inspiring. His views on the change, the world has seen due to COVID and digitalization of so many areas which people could not imagine without human contact was very thoughtful. The session was interactive throughout.